Shipping Policy - IndigiSpace

Shipping of Products Sold

YAY!! A purchase has been made!

Once the artwork is sold, you will receive an email confirming the details of the purchase and shipping will then be organised by the seller.

Buyers

Orders should normally be received within 7 to 10 days.

Please contact the seller through their shopfront if you have any issues with your product or the delivery.  Please note shop policies prior to purchasing the product.

If after making contact with the seller you are still having problems please contact us at IndigiSpace and we will help with the transaction.

Sellers

Sellers are responsible for shipping their sold items to buyers.  You may be using a third party to ship your items but please keep in mind that you are ultimately responsible for making sure that your buyers receive the item(s) they purchased from your shop.

Prepare your artwork for shipping so your art will arrive to your buyer safe and sound. If you are unsure how to best pack your artwork, YouTube has plenty of professional tutorials on packing artwork for shipping, and you can get advice from local companies like Pack n Send and Australia Post.

Consider adding a personal touch, such as a handwritten thank you note or postcard of your work to your buyer.  Inclusion of a business card or sticker or something that has your logo on is always encouraged.

Shipping of your smaller products we encourage you do that through Australia Post and thats easily organised through your administration page and when you add in products.

For shipping of bigger products, in particular artwork, you need to select a shipping company that best suits your needs. Some companies that we recommend are Moving Art, Pack n Send, IAS Art Couriers, artwork transport, Couriers Please and Star Track (Australia Post).

Please insure your work and request a signature on receipt of the work for your protection.

For any further support or inquiries about postage please don’t hesitate to contact us here at IndigiSpace.